Terms and Conditions
The prices (€) for the apartment are indicated per day or week. The price included bedlinen and towels, water, electricity, heating, kitchen equipment, satellite TV, private parking place in garage, ski deposit, participation at Val Gardena Active and the VAT of 10% (any changes will be calculated accordingly).
We remind you that a 'temporary visitor' tax will be levied on all stays in accommodation establishments. Since the 01.01.2026 the price is € 3,00 per /night and person over 14 years and is not included in the rent price.
Reservation:
Reservations and cancellations can only be accepted in written form.
Confirmation deposit:
In order to have your reservation confirmed, we ask for a deposit of 30%. The confirmation deposit must be paid within 3 days.
Advice:
We recommend you to affect a travel cancellation insurance. This insurance provides financial cover in cases where you have to cancel your holidays due to major reasons. Without a travel cancellation insurance, the deposit will not be refunded.
Dogs and pets:
dogs and pets are not allowed, we ask for your understanding.
Arrival and departure times:
On the day of your arrival, your holiday accommodation will be available after 2 p.m. Please inform us, if your arrival is delayed after 7 p.m. On the day of departure, check out time is no later than 9 p.m.
Cancellation:
In case of a cancellation, the following cancellation fees apply (see Art. 7 GTC)
By 5 months
prior to arrival
By 4 months
prior to arrival
By 3 weeks
prior to arrival
Within the last
3 weeks prior to arrival
IMPORTANT: In case of late arrival or early departure, 100% of the accommodation price will be charged!
Offers:
Offers have a validity of 24h from the sending date.
Internet:
Free internet access (Wi-Fi) in the apartment.
Final cleaning:
The final cleaning costs 30-50 €.
We also refer to the “General Terms and Conditions” of the accommodation facilities associated with the Tourism Offices of Val Gardena” in their respective valid version which regulate the present accommodation contract.
